Core Values

OUR VALUES, CULTURE AND VISON

Nelnet’s core values are a fundamental part of our business philosophy and the foundation of our organizational culture. Our values—together with our mission and vision—speak to our priorities as a company and embody Nelnet’s personal commitment to customers, business partners and associates. They give voice to our sense of purpose and the business philosophy that has driven us to become a national leader in education planning and financing. They explain who we are, what we have set out to accomplish and how we will behave as we work to accomplish those goals. And they reflect both how we behave toward customers and how our internal culture reinforces the entire organization’s effectiveness. Each of these statements illustrates the important commitment Nelnet makes to our customers and partners on a daily basis: Nelnet helps you reach your goals.

Culture
Nelnet’s organizational culture manifests itself in many ways. We’re especially proud of our ongoing commitment to supporting the communities in which Nelnet associates live and work. In addition, Nelnet associates consistently provide volunteer support for events in their communities, which reflects our staff’s fundamental commitment to helping families succeed in higher education and in life.

Mission
Nelnet, a diversified educational services company, will consistently deliver premier solutions and customer experiences. Schools and their students are our primary focus.

Core Values

  1. Customers are number one
  2. We will create an environment in which employees can succeed and are treated with dignity and respect
  3. Truth, honesty, integrity and clear, open communication are fundamental to our success
  4. Our goal is to create a diversified educational services company that preserves intellectual capital

Vision
Making educational dreams possible.